Sales Policy

Pricing and Promotions

Wooden combs range in price from $20 to $1000 USD. Prices exclude applicable taxes, which will be calculated at checkout based on your location.

Seasonal discounts and promotions are available. Visit our Promotions page for current deals and offers.

Payment Methods

We accept Visa credit cards and PayPal.

All transactions are securely processed with encryption technology to ensure the safety of your payment information.

Shipping and Delivery

Regions Covered: We ship worldwide, with free shipping available for the United States and Canada.

Order Processing: Orders are processed within 1-2 business days. Delivery is estimated within 10-15 business days, though timing may vary based on your location.

Damaged Items: If an item is damaged during shipping, please contact us immediately for a replacement at no additional cost.

Holiday Shipping: Due to the handcrafted nature of our products, order processing may be delayed during holidays or peak demand times. We will notify you of any expected delays and aim to ship as promptly as possible.

Returns and Refunds

We accept returns on new, unused items within 7 business days of delivery.

Returned items must be in their original condition and include all original packaging.

Return Shipping: The customer is responsible for the cost of return shipping.If the issue is caused by us, we will cover all return shipping costs.

Refunds: Refunds are processed within 7 business days after receipt and inspection of the returned item. Funds will be issued to the original payment method.

Privacy Commitment

Your personal information is only used for order processing, payment, and customer service. For more details, please see our Privacy Policy.

Customer Support

For any questions or concerns, please contact our customer service team at jiac03109@gmail.com.

We strive to respond to all inquiries promptly and are here to assist you with your purchase.

Governing Law

This Sales Policy is governed by the laws of the United States. Disputes shall be resolved amicably whenever possible. If unresolved, they will be handled by the designated legal authorities.